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Astronaut

Alarm Widget Screen Unresponsive on Galaxy Watch Active 2. Unable to turn off alarm via touch.

On my (current as of March 8, 2020) Active 2 watch 44mm, after a anlarm properly starts ringing at the designated set time, touching either the Off "X", or Sleep "ZZZ" symbols, has no effect. The widget app does not respond to the touch actions.

However, pressing the "Back" button turns off the alarm. 

My watch screen properly responses to other touch actions for other watch apps.

 

Assumption: There is a bug in the Alarm widget.

 

 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Alarm Widget Screen Unresponsive on Galaxy Watch Active 2. Unable to turn off alarm via touch.

Hello there, I just tested this on the watch and it appears your approach is correct you just need to hold the "x" and swipe over to the "zzz".

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