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Original topic:

Android 14 OneUI 6.0 on a14 5g not showing up

(Topic created: 02-07-2024 02:52 PM)
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ethanandrews108
Asteroid
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So I have a Galaxy A14 5G and usually I'm able to figure this out myself but really confused on wheather it's my Samsung account, carrier, or phone. I had STW/TFW(Straight Talk/TrackFone) and I recently switched it to my iPhone. But anyways I was wondering if the update was supposed to come to my phone? 
They say it came out for the original 4g model but I don't see it on my 5g model
5 Replies
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You may have to contact your carrier. I've read that once an update is released, it's up to the carriers to distribute the update to their customers.
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3Fees
Nebula
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A14 5G has locked to a carrier and unlocked, unlocked updates come from Samsung, locked the carrier provides, the updates to t mobile and unlocked phones has not been issued, yet, to android 14.

Cheers
3fees
ethanandrews108
Asteroid
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Thank you, and also to see whether or not my carrier provides it yet, should I call customer service to ask? Or reach out through a email?

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3Fees
Nebula
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Go to about phone, then select software information, look under service provider software version, write down what is there, on mine it's TMB/TMB/XAU, up above that is SE for Android status, line below enforcing, SEPF_SM-A146(what is here ?)

Cheers

3fees
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MabeImNotReal123
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How do I get the One UI 6.0 on my a14 5g
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