Original topic:

Android file transfer App not working

(Topic created: 06-07-2023 11:53 AM)
Brian L
Astronaut
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Other Mobile Devices
  • <span;>Problems using ANDROID FILE TRANSFER with macbook air
    MAC OS - Ventura version 13.4
    Android - version 13, One UI version - 5.1
    Samsung A33
    When I try to use ANDROID FILE TRANSFER,  my Macbook Air opens up a small window stating "No se ha podido establecer conexión con el dispositivo".
    1) I have updated the software in the Mac and Samsung
    2)  I have tried new cables.
    3)  I have tried a diferent port in the Mac.
    4)  I have disinstalled and reinstalled the Android File Transfer APP.
    What can you suggest that I try?
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2 Replies
Ch_k37
Comet
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Might to try SmartSwitch app by Samsung...
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ACABoom
Astronaut
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I am also having the same issue and unfortunately SmartSwitch is not an alternative to Android File Transfer! We want to be able to open the folders within the phone to access files.

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