I have a samsung A 50 just got it today and when I see my camera I see ar emoji, i clicked it,and it takes me to the welcome page to make your very own ar emoji and then when I touch to start making it, freezes and said Samsung ar emoji keeps stopping. I was exicted to have this feature but I need to know a solution to this problem. Very appreciated thank you
Can you please provide us with the model code for your device?
Thank you so much for reaching out!
This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area.
You can do so by using this link: http://www.samsung.com/visitcountry