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usere1DzMJTX1L
Asteroid

Ar emoji keeps stopping

I have a samsung A 50 just got it today and when I see my camera I see ar emoji, i clicked it,and it takes me to the welcome page to make your very own ar emoji and then when I touch to start making it, freezes and said Samsung ar emoji keeps stopping. I was exicted to have this feature but I need to know a solution to this problem. Very appreciated thank you

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Samsung Moderator
Samsung Moderator

Re: Ar emoji keeps stopping

Can you please provide us with the model code for your device?


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usere1DzMJTX1L
Asteroid

SM-A505FZBDINS

SM-A505FZBDINS

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Samsung Moderator
Samsung Moderator

Re: SM-A505FZBDINS

Thank you so much for reaching out!
This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area.

You can do so by using this link: http://www.samsung.com/visitcountry  

Thanks! *Zell


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