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Astronaut

Assess old device

Wondering if it was possible that I can access my old device from this device if I'm signed into my Google account? But I have it set up under a secure lock and don't remember the password.

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Constellation

Re: Assess old device

Reset the new phone/device if you can't remember lock. NOTE that everything will be gone though once u reset the phone the phone will start fresh. If you backed up everything on old phone then u can transfer them to new phone.

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Samsung Moderator
Samsung Moderator

Re: Assess old device

Thank you for reaching out. Do you have find my mobile set up on your device. Give this link a try: https://findmymobile.samsung.com/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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