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Astronaut

Battery charging issue samsung Galaxy a715F

Battery issue. It’s not charging as super fast charging at one point. Its charging upto 82% some time 88% then suddenly the percentage is not increasing. Its stay same. Not moving that charging from that. And if I m once take off the cable from port of ph n put it again same time its started charging super fast. Not getting what to do…? Pls let me know if someone given correct solution for that..? I had jst brought this phone on 29feb2020 Ahmedabad and I m facing this problem like 1 week or more bcz I had noticed now.  Please solve this problem..? #samsunggalaxya71 @samasung
 
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Samsung Moderator
Samsung Moderator

Re: Battery charging issue samsung Galaxy a715F

Hello!

 

Thank you for reaching out, I see that your device is a non-US model. This forum is for the support of US models and since support is limited for non-US models I would recommend going tohttps://www.samsung.com/visitcountry/ and reaching out to the country of origin for the fastest resolution to your issue. Thank you for being the best part of Samsung!

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