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Samsung_SPgdyzu
Astronaut

My phone has been losing battery really fast and charges really slow

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Wheezie
Asteroid

You might want to make sure apps are closed before you ch...

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You might want to make sure apps are closed before you charge it. Sometimes you could have 2-3 apps running in the background & that will keep it from charging. Mine use to always say weak charge, then I found out Chrome never closed & it kept running in the background.

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13 REPLIES 13
Samsung Moderator
Samsung Moderator

Re: Battery

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Hey there,

 

Thanks for reaching out. May I ask what type of device are you using? Have you tried optimizing your battery recently?

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Samsung_UxSJbhU
Astronaut

My Samsung galaxy s5 is loosing battery rapidly

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My Samsung galaxy s5 is loosing battery rapidly

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Joshua1394
Constellation

My s10+ has been doing the same

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My s10+ has been doing the same

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Samsung_MkYmerz
Astronaut

Mine is doing the same thing literally my phone has been...

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Mine is doing the same thing literally my phone has been on the charger all evening and it's only at 18% now I have try to optimize it and it did nothing to it I'm o. A galaxy j7 what eles could I do

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Samsung Moderator
Samsung Moderator

Re: Mine is doing the same thing literally my phone has been...

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Does the battery drain fast while the device is in safe mode?

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userbdrNYOJqmV
Constellation

Mine as well

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Mine as well

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User55786
Cosmic Ray

What device is it? And do you have a 3rd party charger

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What device is it? And do you have a 3rd party charger

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Samsung_eh1OhvY
Astronaut

I'm using the Samsung galaxy s8+ and it's not charging fa...

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I'm using the Samsung galaxy s8+ and it's not charging fast as it use to be.

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userPHZiyaVCTd
Constellation

Re: I'm using the Samsung galaxy s8+ and it's not charging fa...

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I have the Galaxy s8+ too. Mine started failing a few days ago at charging. I've stopped all the background apps, I've optimized with some thingy to click on that frees up something. The phone came with two charging things. I have the cord, I have the little piece that fits into the phone, but did a male to male thing come with the phone that inserts into that second non-cord charging thing?
I just got a fake new cord. It fits more snuggly like the original cord fit.
my phone is charging better than it did before the new cord.
This doesn't explain why the phone would not hold a charge however as of a few days ago.

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