Solved! Go to Solution.
Thank you for reaching out and welcome to the community. As you have tried all the recommended troubleshooting steps, I would recommend a service repair. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location Or by contacting customer service directly at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html