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Astronaut

Brightness issue

Can someone please help me as whenever I am changing my brightness some message is been displayed on my screen of SAMSUNG GALAXY M30 as scown in the screenshot .

"Can't change brightness because another app is controlling it."

But I have never given permission to any app to do so . Also i am using reliable apps only

20200809_085907.jpg

 

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Brightness issue

I apologize but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.



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Constellation

Re: Brightness issue

Go to settings find daylight or daytime or bright

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Supernova

Re: Brightness issue

@userKNPDZjrfY1  Any number of apps can control this: 

 

  • Try turning off a blue light filter
  • Try turning off a reading app light filter
  • Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again.
  • Try wiping the device cache and then this action again.

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