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Samsung_vwa50jr
Astronaut

Camera issue πŸ™„πŸ™„

My phone will automatically open camera and take a selfie even without touching the screen,

This is happening on my Samsung a50

1 REPLY 1
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Samsung Care Ambassador

Re: Camera issue πŸ™„πŸ™„

Put the phone into Safe mode and see if it happens while in Safe mode. If it doesn't happen there, then a 3rd party app is probably to blame. 

 

To get into Safe mode:

  1. Press and hold the Power button until the 'Power off' prompt appears on the screen then release.
  2. Touch and hold Power off until the 'Safe mode' prompt appears then release.
  3. To confirm, tap Safe mode. The process may take up to 30 seconds to complete. Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
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