Original topic:

Can't Scan QR Code

(Topic created: 10-15-2021 04:43 PM)
TMel
Astronaut
Options
Other Mobile Devices
Manual says to go to settings while in camera app and select "Intelligent Features" option. Then enable scans.
Thing is, there is no Intelligent Options listed...frustrating
7 Replies
LongHiker
Samsung Care Ambassador
Options
Other Mobile Devices
What device are you using?
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TMel
Astronaut
Options
Other Mobile Devices
A11, sorry
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LongHiker
Samsung Care Ambassador
Options
Other Mobile Devices
In Camera settings look here Screenshot_20211015-203454_Camera_30509.jpg
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TMel
Astronaut
Options
Other Mobile Devices
There are no "Intelligent Options" listed. That's the issue...
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nopen1278
Sun
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Other Mobile Devices
What version of android or one ui are you using? Maybe try checking galaxy store for an update or the about section of the camera to see if it says you are up to date.
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TMel
Astronaut
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New phone month ago. New update 5 days ago
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nopen1278
Sun
Options
Other Mobile Devices
Hmmmm..... maybe the issue is carrier specific. Not sure why that function wouldn't be there otherwise. Perhaps you could try clearing the camera cache to see if that does anything. Or clear the system cache to see if that works.
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