Original topic:

Can't make calls

(Topic created: 11-17-2021 09:46 AM)
louie57
Astronaut
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I have a  Samsung galaxy A12 through Sprint/T-moble and every time I try to make a phone call I get a message saying "please hook up to a network or use WiFi to make your call."  My bill is paid, is there a problem with the service today? 
2 Replies
user_ams007
Samsung Care Ambassador
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Please try installing Google carrier services and then reboot your phone to see if that helps
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louie57
Astronaut
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I got it fixed, my daughter just turned it off and then she turned it on. Go figure. 🤔
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