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Original topic:

Can't send or receive calls

(Topic created: 08-11-2021 03:02 AM)
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MrStrange
Astronaut
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So I have a galaxy A51 and I got it unlocked to use on metropcs. For some reason it can do LTE just fine and send and receive calls. Microphone works for discord etc; however it auto drops any incoming and outgoing calls. No idea why and the person at metro was stumped and tried a ton of things. I feel like this is a weird one and don't know what to do. The original provider was trackf0ne. Anyone had this bug as of late?
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Andrejklol
Galaxy
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Did you put in the Sim card? If you did you may want to talk to your last service provider.
MrStrange
Astronaut
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Did, talked with them to unlock the phone. Then talked with current provider and they were clueless
Andrejklol
Galaxy
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If I find anything out I will tell you.
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Solution
Smew
Comet
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Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/  If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps.

MrStrange
Astronaut
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Network had no idea why it was doing it so I thought someone else may know why
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Whitelightening
Astronaut
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I just switched service providers and I had the same problem. And what happened is AT&T and Google Fi were both locking each other out. And until I got Completely away from AT&T. I couldn't make or receive calls. Then I was able to rewrite my Mobile Data widgets and reset my VPN. And security codes. It works great now. But for about 2 weeks I wasn't A Happy camper. Now my stuff is fast.
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Whitelightening
Astronaut
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Yeah I just got mine unlocked as well.
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MrStrange
Astronaut
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Hmmm... maybe it's the trackfone stuff left over doing it. How did you get rid of your old stuff
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