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Cannot answer incoming calls

(Topic created: 11-24-2022 07:00 PM)
Baran
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I just got a Galaxy A13 5G and can make and receive phone calls but can't answer incoming calls. Help. Thanks. 

 

 

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user365170tdJ15
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Okay , try this ...


Reboot to the Maintenance (Recovery) screen

Select Clear Cache Partition

Next, select the Repair Apps option

... the phone will automagically reboot back ... give it 2-3 minutes to finish

try again

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user365170tdJ15
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Try another Phone app to compare, like Google Phone
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Baran
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OK, thanks I'll try that.
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user365170tdJ15
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.
Yea, you can switch back n forth between the two apps ... it's not like you're locked into just one ... and if it works, you'll get calls 🙂
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Baran
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Hi, I can get calls with both apps, still can't answer them.
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user751201tmO21
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Strange. Might need to contact your carrier.


Curious ... did it ever work ?

If yes, did anything change from when it worked till now?
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Baran
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No, new phone. Thanks, I'll contact carrier.
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Solution
user365170tdJ15
Honored Contributor
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Okay , try this ...


Reboot to the Maintenance (Recovery) screen

Select Clear Cache Partition

Next, select the Repair Apps option

... the phone will automagically reboot back ... give it 2-3 minutes to finish

try again
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Baran
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Rebooting worked. Thanks!
user365170tdJ15
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holy c--p ... it worked ?!?! that's awesome 👍
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