Original topic:

Changing profile email

(Topic created: 12-15-2022 11:00 PM)
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Texanyankee83
Astronaut
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Other Mobile Devices
So my ex and I split up...obviously cause she's now my ex....and I want to change the email associated with this phone so I can use only my email...how do I replace her email with mine on the profile since she was the one to originally set up this phone in using?

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LongHiker
Legendary Samsung Care Ambassador
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@Texanyankee83 The steps to do that are:

  1. Open settings
  2. Click on Accounts and backup
  3. Click on Manage accounts
  4. Click on the account that you want to remove
  5. Click on Remove account. NOTE: You might need her password to remove the account. 

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2 Replies
DaleNet
Comet
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Other Mobile Devices
Easiest way is to factory reset and set the phone up again. You can go into accounts and remove her accounts and add yours.
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Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Other Mobile Devices

@Texanyankee83 The steps to do that are:

  1. Open settings
  2. Click on Accounts and backup
  3. Click on Manage accounts
  4. Click on the account that you want to remove
  5. Click on Remove account. NOTE: You might need her password to remove the account.