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userUIX7jgnTu6
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Charger cable on fire

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Luckily I smelled something funny looked down and my 6 month old got burned by my charger being on fire my house almost burned down i have a big hole in my carpet  is this a lawsuit? will I get a replacement?

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Samsung Moderator
Samsung Moderator

Re: Charger cable on fire

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Oh no, I'm sorry to hear this. I hope everyone is okay. Please send us a private message to the link with your model number and serial number.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Charger cable on fire

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Oh no, I'm sorry to hear this. I hope everyone is okay. Please send us a private message to the link with your model number and serial number.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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userUIX7jgnTu6
Constellation

Re: Charger cable on fire

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I dont know to send a private message 

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Samsung Moderator
Samsung Moderator

Re: Charger cable on fire

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Here is the link: http://bit.ly/2ihPL97


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userlpiDaVc9vt
Constellation

Re: Charger cable on fire

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Hi Darius,

Last night my daughter went to bed and found a burn smell in the room, when we checked I found the tip of the charger almost on fire, as you can see in the pictures. My daughter was very offset because if this happened while she was asleep this ciould have been a tradegy. Are there charges faulty? I would like to know because I now need to buy a replacement.IMG-3727.JPGIMG-3729.JPGIMG-3730.JPGIMG-3732.JPGIMG-3733.JPGIMG-3734.JPG

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Samsung Moderator
Samsung Moderator

Re: Charger cable on fire

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@userlpiDaVc9vt Can I please have your full model number and IMEI in a private message?

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