I need help. After I updated my Samsung Galaxy J7 star it hasn't been charging correctly. It'll charge for a little and maybe go to 15% but no further. I have tried turning it on and off and factory resetting but the problem still persists. Can anyone help me it's been 2 days my phone has been like this.
Try to unplug the chrager block out of the wall and unplug the cord from the block. If that doesn't work then get a new charger. If that doesn't help then all I can say is go to a Samsung store or where you got the phone.