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Constellation

Charging port burnt

Good day

 

While I was charging my Samsung A20 I noticed smoke coming from the port and the phone was extremely hot. The charger even melted and now my phone is not working, it's also doesn't charge on a wireless charger. Please help. Smiley Sad

 

 

3 REPLIES 3
Cosmic Ray

Re: Charging port burnt

um...Help? Return it to Walmart i guess?
Do yourself a favor and hit up ebay for a decent unlocked phone. As for your fabulous "A is for affordable" 20, throw it in the trash.
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Samsung Moderator
Samsung Moderator

Re: Charging port burnt

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Charging port burnt

Hey, just wanted to touch base. Are you still needing further assistance?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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