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Original topic:

Continuously rebooting - Does not boot past Logo Screen

(Topic created on: 5/30/21 1:34 PM)
userBFMTIN20NE
Asteroid
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Other Mobile Devices

Hi all,

Yesterday I downloaded the latest update and after that my Samsung Galaxy A71 kept shutting off whenI didn´t use the phone. It would only keep it working if I was playing music or another app. After a few hours it got worse and it didn´t work at all. 

Now  (a day later) when I charge it, it continuously starting up but when the Samsung Galaxy A71 screen pops up, it shuts down again (black screen) after 3 seconds. This happens too when I reboot it with the powerbutton and volume down button (10seconds). 

What is going on and how can I fix it? 

 

Thank you

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13 Replies
userBFMTIN20NE
Asteroid
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Other Mobile Devices

I don't, I can't download it on my laptop.. And my phone still shuts off after 3 seconds so it won't connect to anything

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submit an error report via samsung members app (members app > + button > error report)

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TheGalaxy
Supernova
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Use Odin and sammobile
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Solution
SamsungCole
Samsung Moderator
Samsung Moderator
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I would honestly recommend service repairs in order to re-flash the software. This is often a free service you can have done at your local uBreakiFix regardless of warranty coverage: https://www.ubreakifix.com/locations 


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