Hi my A70 was due an update so I scheduled this for overnight. Now it will not turn on. I have tried pressing the volume down and home buttons simultaneously for 15 seconds and sometimes up to 1 minute but this is not working at all I just have a dead phone. Before you say, yes it is charged as it was plugged in for the upgrade overnight.
Can anyone help please?
Hello @userAWUoQJwBJD ,
Id love to assist you in resolving your issue. Does the phone buzz or vibrate or respond at all to you? First lets start some simple troubleshooting:
*If the device is completely unresponsive you may need to go into your nearest Samsung Certified location for either a software or hardware repair:
For Samsung Care Authorized locations near you:
Hope this was helpful!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you
please follow up. Id love to know the outcome.
I will advise you to contact 1800-SAMSUNG to possibly service this device. Please also be aware that this device is also an international model, so it cannot be serviced in the United States.