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userwudJRGi95t
Constellation

Data deleted

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So i had a nook tablet, and i played 1 app mainly on it. Everytime i would login it would say "welcome back" and save my data to my play games account or something. Now i got a new phone that could handle the game. When i downlaod the game from play games, all data deleted. When i downlaod it from my library, all data deleted. In the games setting, google play sign in is stuck to "disconnected." 

 

My other apps actually transfered. When i loaded them up it asked me to sign in and when it did i loaded my progress.

 

The apps are made by the same company too,

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Data deleted

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Have you tried reinstalling the game? Have you tried logging out of the Google Account and logging back in?

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5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Data deleted

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Have you tried reinstalling the game? Have you tried logging out of the Google Account and logging back in?

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user1XtDgqwQL8
Astronaut

Re: Data deleted

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Samsung Moderator
Samsung Moderator

Re: Data deleted

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@user1XtDgqwQL8

Can you clarify whats going on and with what device?

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Samsung Moderator
Samsung Moderator

Re: Data deleted

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Are you still in need of assistance? 

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userwudJRGi95t
Constellation

Re: Data deleted

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Got it to work Smiley Very Happy

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