Original topic:

Dot on screen

(Topic created: 09-02-2023 12:03 PM)
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AllmanBros
Astronaut
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  • Can you tell me why this pink dot suddenly appeared on my Galaxy A53 5g? See attached screenshot. 1000015462.jpg
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VerbumVeritum
Legendary Samsung Care Ambassador
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Does this only appear in the home screen, or does it persist on other pages/apps as well?
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AllmanBros
Astronaut
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Other pages too...it's everywhere
VerbumVeritum
Legendary Samsung Care Ambassador
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Try this. With the device powered off, press + hold power and volume up buttons until the Samsung logo disappears. Using volume keys, highlight Wipe cache partition, then power to select, and highlight and select yes on the following screen. Next, highlight Repair apps on the orignal menu screen and then power again to confirm. This should fix the problem.
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AllmanBros
Astronaut
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Well now it's completely gone! Go figure 🤔
Thank you so much for your help!
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
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Yay! So happy to hear that the pink dot has been obliterated! 😃

Solution: With the device powered off, press + hold power and volume up buttons until the Samsung logo disappears. Using volume keys, highlight Wipe cache partition, then power to select, and highlight and select yes on the following screen. Next, highlight Repair apps on the orignal menu screen and then power again to confirm. This should fix the problem.
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Yeah that only appears on one app on my phone and I can move it
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