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Constellation

Duo Charger Not Charging Galaxy Watch

The Duo charger has issues charging Galaxy watch. On the larger side, it flashes red when I try to charge the watch. The large side charges phone and galaxy buds no problem. 

On the samller side, when charging the watch, sometimes it will show the red light for a while, then it will blink, then go back to red, then blink or completely turn off. 

All the while, my watch is 100% dead and will not turn on. 

The smaller side has no problem charging my buds or phone. 

 

Is this duo not able to charge watches anymore? 

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Duo Charger Not Charging Galaxy Watch

Have you tried charging the watch with the original charger? If it will still not charge, please send a private message with the model code and serial number or IMEI number of the watch. http://bit.ly/2XERsky



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Asteroid

Re: Re: Duo Charger Not Charging Galaxy Watch

yes my watch charges fine with the original charger
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Asteroid

Re: Duo Charger Not Charging Galaxy Watch

I'm having the exact same problem with my duo charger that I just got with my Note 20 Ultra
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