Original topic:

E-mail sound not working

(Topic created: 09-17-2021 02:53 AM)
userTyrYLKaoR6
Astronaut
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Other Mobile Devices

Hello,

I have signed in my e-mail through the Samsung E-mail app. While I get notified when I receive a new e-mail via an icon on the screen, there is no sound notification. I have checked the app settings and the sound settings on the phone, but nothing is muted/on silent/do not disturb mode. 

I have also tried to uninstall and re-install the app, re-start the phone and update software; still, there is no sound for new e-mails.

 

 

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