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Original topic:

Email says I have a person using my phone with the same account picture as mine

(Topic created: 05-29-2021 10:33 PM)
Hubert
Astronaut
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I Hubert have recieved an email from Samsung Internet  It said  I have a person using my phone with the same picture on their account as mine  Is the hacking this bad every where

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Connect Samsung
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Hubert
Astronaut
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Is thier a issue with my phone to need to connect it to samsung
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THERE'S help on this site couldnt hurt to see
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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I understand how concerning this. If you believe you have been hacked, you can use this article for recovering your phone. https://www.samsung.com/us/support/troubleshooting/TSG01209886/ It is also recommended that you change your account passwords. If you are having issues with your Samsung account, you can contact them directly by calling 1-855-795-0509. I apologize for any inconvenience.



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