Original topic:

Facial recognition issues on my Samsung Galaxy A02s

(Topic created: 08-09-2021 10:48 AM)
YureiZenSakura
Constellation
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Other Mobile Devices

Is anyone else having issue with their Facial Recognition on their Galaxy A02s'? Mine can't detect my face and I've registered it and unregistered it several times already and I cannot access Dial Codes.

(SM-A025U)
2 Replies
Catmichele
Astronaut
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Other Mobile Devices
Mine doesn't work 😕 either. I know how you feel. Frustrating
userwmaFKIWflz
Astronaut
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Other Mobile Devices

It seems like the Facial Recognition is affected by different backgrounds, light walls or outside, or things like movement such as a fan above.  I haven't found how to best deal with this.

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