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Faulty Phone A70, TERRIBLE Service

I purchase Samsung A70 8 months ago, in March 2020 I done  software update and my phone neve came back on, I logged this with Samsung to be fixed, its is not July 7th and my phone is still no fixed, 

i am chasing them on line, on the phone, on social media but getting no where and each channel is telling me a different stoy

dont bother ringing this Repair number 01782 576933 becuase NO one ever ansers

not to mention they closed my repair before even picking up my phone


This is a shocking service for customers with issues.

i dont know if anyone has ever gotten their issue fixed