JUMP TO SOLUTION Solved

Original topic:

File Storage Issues

(Topic created: 07-25-2021 12:32 AM)
kaitlyn587
Asteroid
Options
Other Mobile Devices
My files show that I have Trash from my Gallery but when I click on it to try and empty the trash, there is nothing there. There is nothing showing up when I go to the trash in the actual Gallery app and they are not in my Secure Folder either. Does anyone know why it's showing this and how I can find and delete it?

image


image


0 Likes
Reply
3 Replies
Solution
space_pro
Astronaut
Options
Other Mobile Devices
Make sure your Samsung My Files app is updated first. If you want to make sure photos are deleted, go to Gallery settings and turn Trash on and off. Then go back to Analyse storage and see if Trash is empty.

View solution in context

kaitlyn587
Asteroid
Options
Other Mobile Devices
That worked! Thanks!
space_pro
Astronaut
Options
Other Mobile Devices
No problem. Happy to help!