Original topic:

Found Galaxy A32 is locked...

(Topic created: 08-01-2022 01:15 PM)
JWMGrayson
Astronaut
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Other Mobile Devices

My wife is caretaker for her younger brother. He lost his Galaxy A32 months ago and we got him another one. We found the missing A32 when cleaning out his assisted living studio. The screen has a lock at the top and you can't swipe the lock screen. I know the phone is no longer registered on the network, but I'd like to access it. Any ideas?

20220801_160651.jpg

 

1 Reply
Geek_DTech
Comet
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Other Mobile Devices
Do you know if there is a passcode on the phone? Because if the screen isnt working, maybe turning the phone off and then turning it back on may solve the issue unless there is something else going on with the phone.
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