GALAXY S8 LED wallet case not working

Constellation

Re: GALAXY S8 LED wallet case not working

[ Edited ]

Same here. Swiss user. After a system upgrade no way the Led Case works. 3 weeks and I've tried everything. Still nothing from Samsung?

Supernova

Re: GALAXY S8 LED wallet case not working

Hey guys, give this a try:

 

  1. Settings
  2. Apps
  3. Case App
  4. Force Stop
  5. Storage
  6. Clear Cache
  7. Clear Data

Then:

  1. Settings
  2. Apps
  3. 3 Vertical Dots
  4. Show System Apps
  5. Samsung Accessory Service
  6. Force Stop
  7. Storage 
  8. Clear Cache
  9. Clear Data
Astronaut

Re: GALAXY S8 LED wallet case not working

[ Edited ]

I was occuring the same LED wallet case issue. i tested it on my Galaxy S8 by installing  on my mobile. now its working fine here, you can also play this game.

Constellation

Re: GALAXY S8 LED wallet case not working

Hi, my wife and I have the same case, both, brought at the same time, just over a year ago. And guess what, the LED has stopped working at the same time. I tried following your instructions but can't find the accessory service. Help!

Samsung Moderator

Re: GALAXY S8 LED wallet case not working

When you are trying the steps, do you have the case connected to the phone?

Constellation

Re: GALAXY S8 LED wallet case not working

I couldn't find case app but ive tried to do it with and without the case on

Supernova

Re: GALAXY S8 LED wallet case not working

@user4LTZc9Jdv0: Case App is whichever application you are using for the LED Wallet Case. 

Constellation

Re: GALAXY S8 LED wallet case not working

Ive tried both and nothing works. I don't have a receipt but I wanna refund for the case. Im not paying $80 for a case that doesn't work.

Samsung Moderator

Re: GALAXY S8 LED wallet case not working

Can I have your full model code, baseband version, and carrier information?

Constellation

Re: GALAXY S8 LED wallet case not working

Phone Model: SM-G955F

Case Model: EF-NG955

Baseband Version: G955FXXU2CRF1

Carrier Setting: Kogan Mobile