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Galaxy A03: Intermittent Wi-Fi issues

(Topic created: 10-12-2023 05:24 PM)
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kenzieK
Astronaut
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Other Mobile Devices

I have a Samsung galaxy ao3s and my wifi keeps disconnecting but my wifi is perfectly fine on my other devices and I don't know what to dobits very annoying 

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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Hello, welcome to the Samsung Community. I understand your concerns with your Wi-Fi connectivity on your A03 and I will be more than happy to take a look into this with you. 

 

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.

 

Remove any third party cases or accessories 

Restart your device 

Open Settings, tap Connections, and then tap WiFi

Verify that your device is connected to your network 

Reset your Router by unplugging for 30 Seconds 

Reconnect to your network 

If you are unable to access the internet after you have rebooted the Wi-Fi router, please contact the Internet Service Provider for further troubleshooting.

Open Settings and Reset your Network Settings (This will reset your network settings for Wi-Fi, Bluetooth and Mobile Data)

Perform a Factory Data Reset (Please be sure to Back up your device before performing the reset)

 

If you are still having issues connecting to your Wi-Fi please reach out to a certified Samsung technician for further assistance. 

Please visit a Samsung walk-in service center or you can schedule a repair service online.

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3 Replies
Benten17
Astronaut
Options
Other Mobile Devices
Try a WiFi extender. It will extend its reach and strengthen your connection.
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BlueSkies
Galaxy
Options
Other Mobile Devices
Make sure your WiFi doesn't reach it s max device limit
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Other Mobile Devices

Hello, welcome to the Samsung Community. I understand your concerns with your Wi-Fi connectivity on your A03 and I will be more than happy to take a look into this with you. 

 

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.

 

Remove any third party cases or accessories 

Restart your device 

Open Settings, tap Connections, and then tap WiFi

Verify that your device is connected to your network 

Reset your Router by unplugging for 30 Seconds 

Reconnect to your network 

If you are unable to access the internet after you have rebooted the Wi-Fi router, please contact the Internet Service Provider for further troubleshooting.

Open Settings and Reset your Network Settings (This will reset your network settings for Wi-Fi, Bluetooth and Mobile Data)

Perform a Factory Data Reset (Please be sure to Back up your device before performing the reset)

 

If you are still having issues connecting to your Wi-Fi please reach out to a certified Samsung technician for further assistance. 

Please visit a Samsung walk-in service center or you can schedule a repair service online.