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Constellation

Galaxy A10e max volume

I just got my first smart phone, Galaxy A10e.  The phone seems stuck in wisper mode.  The speaker works because ring tone is quite loud but when making a call

at max volume can barely hear.  use speaker phone and hold against ear and barely hear.  Is there some other setting a novice user is missing besides volume control which would limit volume to very very low on calls?

 

1 REPLY 1
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Product Expert

Re: Galaxy A10e max volume

Hello, sorry to hear you are having this issue. This article explains how to adjust the volume: https://www.samsung.com/au/support/mobile-devices/adjusting-volume/

 

Please note that in order to adjust in-call volume you have to be on a call.

 

I hope that helps.

 

 

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