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11-22-2020 08:11 PM in
Other Mobile DevicesMy galaxy a11 updated yesterday and now I can't use my camera. Whenever I try to open it, I get the message "security policy restricts use of camera" how do I fix this?
Solved! Go to Solution.
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11-22-2020 08:31 PM in
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11-22-2020 09:40 PM in
Other Mobile DevicesI have several times and I still get the same message
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12-12-2020 09:39 AM in
Other Mobile DevicesI spoke with support, go in reverse order of what you downloaded on apps. Uninstall them and you will find the one you download that triggers security. It worked, it was from the Play store but it was incompatible. Please share the message with others. NO NEED TO RESET!
Peace and Lybov'
Chuck D.
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01-23-2021 09:40 AM in
Other Mobile DevicesOf course I've installed 3rd Party Apps or why does it allow me to use Play Store?
I don't know what or where the quick panel is.
It seems like I get the Camera working then some App updates and messes it up again.
I'm VERY disappointed in this Phone. My previous one (J7) was simpler. I never had problems when I wanted to use the Camera!! A11 takes better photos WHEN the Camera works, but what use is it when it DOESN’T work hallf the time, and without warning? BAH! HUMBUG!
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01-27-2021 03:45 PM in
Other Mobile DevicesThanks! I figured this out on my own through trial and error. For me it was the first app I deleted...fixed it instantly! If your having trouble with the camera and getting this message...it's almost for sure due to 3rd party app.
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12-07-2020 02:18 AM in
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11-23-2020 09:42 AM in
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11-23-2020 10:45 AM in
Other Mobile DevicesUnfortunately not
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11-23-2020 11:46 AM in
Other Mobile Devices