I got a new A14 phone. The problem is, on calls, the screen dims after 15 seconds, and goes dark after 30, on every call. This is quite annoying. I've talked to Samsung tech support and they tried everything they could, without success. Has anyone else had this problem and found a solution? Any help is appreciated.
This behavior is normal and not able to be natively altered. During calls, your phone is using more power than normal; all directed at the antenna. To save power, and prevent overheating, the phone screen will automatically dim after 10 seconds, then shut off completely after 30 seconds unless the screen has touch interaction. There might be some 3rd party apps that extend the duration of screen-on time during calls though.
This behavior is normal and not able to be natively altered. During calls, your phone is using more power than normal; all directed at the antenna. To save power, and prevent overheating, the phone screen will automatically dim after 10 seconds, then shut off completely after 30 seconds unless the screen has touch interaction. There might be some 3rd party apps that extend the duration of screen-on time during calls though.
