I have had my Galaxy A20 for over a year now and only just now I have run into a problem. My phone doesn't know what silent notifications are. When I turn my phone on silent, notification sounds will still come through, just quietly.
That has been happening for about a week now, but now I've run into another problem. Even when my phone has notification sounds on, the only sounds you can hear are the same quiet ones, or no sound at all. Is there a way to fix this?