JUMP TO SOLUTION Solved

Original topic:

Galaxy A32 5G touchscreen not responding

(Topic created: 08-12-2021 07:08 PM)
userdNLnvBSvtf
Constellation
Options
Other Mobile Devices

So I've had the Galaxy A32 5G for a day now and I've noticed that the touch screen sometimes doesn't respond when I try to touch anything. At first I thought it was random, but turns out it seems to only happen when the top portion of the screen, where the top bar and camera are, is covered by my hand. The only exception is when I place one finger elsewhere on the screen and move it over to the top, that still lets me interact with the screen with another finger.

The way to trigger this is very specific and I don't know what the purpose of this is supposed to be, is there any way I can disable it?

1 Solution


Accepted Solutions
Solution
Smew
Comet
Options
Other Mobile Devices

With any smartphone if you hold the top part covered by your hand it'll disable the screen interaction. 

If you think there's a failing touch issue you can report it through the Samsung Members app. 

 

View solution in context

1 Reply
Solution
Smew
Comet
Options
Other Mobile Devices

With any smartphone if you hold the top part covered by your hand it'll disable the screen interaction. 

If you think there's a failing touch issue you can report it through the Samsung Members app.