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Astronaut

Galaxy A50 Error

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I'm on WiFi and trying to protect it on my phone and it comes back and says error msg,can't update it in the Galaxy store. Say 'Couldnt connect to a secure server to protect you WiFi'. What does that mean?

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Samsung Moderator
Samsung Moderator

Re: Galaxy A50 Error

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Thank you for reaching out. Do you experience these symptoms on all Wi-Fi networks or specific Wi-Fi networks?

 

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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3 REPLIES 3
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Constellation

Re: Galaxy A50 Error

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I'm having the same problem with my a20

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Astronaut

Re: Galaxy A50 Error

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I even got the new Android and still have a problem with it. I've emailed Samsung and never got a response.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy A50 Error

JUMP TO SOLUTION

Thank you for reaching out. Do you experience these symptoms on all Wi-Fi networks or specific Wi-Fi networks?

 

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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