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usertwF5VZy0qa
Asteroid

Galaxy A50 screen dim when waking phone

When double tapping screen to wake it, the screen is dim. Also happens even after disabling double tap you wake and using power button to wake. 

 

When will there be an update to this phone? Still on May 2019 security update!

3 REPLIES 3
Honored Contributor

Re: Galaxy A50 screen dim when waking phone


@usertwF5VZy0qa wrote:

When double tapping screen to wake it, the screen is dim. Also happens even after disabling double tap you wake and using power button to wake. 

 

When will there be an update to this phone? Still on May 2019 security update!


 

Software information:

Go to settings>about phone>software information and take screenshot of the page, then scroll to the bottom and take another one


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usertwF5VZy0qa
Asteroid

Re: Galaxy A50 screen dim when waking phone

@Charkatak 

Screenshot_20191017-181640_Settings.jpg

 

Screenshot_20191017-181634_Settings.jpg

 

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Honored Contributor

Re: Galaxy A50 screen dim when waking phone


@usertwF5VZy0qa wrote:

@Charkatak 

Screenshot_20191017-181640_Settings.jpg

 

Screenshot_20191017-181634_Settings.jpg

 


Sometimes phones fail to receive updates although the update is available for a particular model.  In your case, you do have latest update(A505USQU1ASF2) and your device is sprint version.  So the sprint will control when it will update


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