- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2022 05:58 AM in
Other Mobile DevicesHi. Since two, three days my phone started suffering from freezing just after camera app was open.
It occurs in different scenarios (purely random):
- Immediately after Camera app was open
- Few seconds after
- From time to time camera allows to take one, two photos, then it freezes
- Quick open camera (double tap on side button) usually freezes
Phone freezes completely and either forced reboot is necessary or it shuts down itself.
Basically it makes one of its core features unusable and sets up high risk of losing data by accidental camera open.
I've tried most of suggestions found over internet including:
- Resetting camera preferences together with data & cache wipe
- Leaving the phone turned off for certain amount of time
- Today I've even performed factory reset
None of that helped.
Problem began like two days ago, there was no major software update, no manual software modifications, no physical accident such as getting phone wet, fall damage or high temperature.
Occurs on: Galaxy A52S 5G
Android 12, OneUI 4.1 March Update
Are there any solutions, known bugs or is it hardware malfunction and I should contact authorized service?
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2022 09:27 AM in
Other Mobile Devices- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2022 09:27 AM in
Other Mobile Devices- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2022 12:27 PM in
Other Mobile DevicesHello. So far it helped. I've applied your fix (both actions) and so far (one day) there was not a single freeze.
Previously I've found suggestion just to wipe the cache partition, but it did not help alone.
Together with repair apps it might have helped. Is it known what this option does under the hood that might have solved the issue?
Anyway, thank you very much, because if the issue is not even fixed or I'll face it in near future, this action heavily reduced the number of freezes (at this moment to 0 :)).
Thank you.
