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Astronaut

Galaxy A70 international warranty

Bought an A70 from Amazon in Canada, and I am now having a screen issue which I am hoping is a warranty thing. However, no warranty on an international device in Canada for some reason. I tried the Live Chat on Samsung US, but I can't even access that from Canada. Any ideas, or anyone from Samsung that can help?

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Product Expert

Re: Galaxy A70 international warranty

Hey @userI98U2RD73Y ,

 

The one year manufacturers warranty starts one year from the purchase date if sold from an authorized samsung retailer and within the country of origin. I don't believe Amazon is considered an authorized retailer. Although your issue could possibly be a warranty issue, it can't be worked on officially in the U.S.  If I were you, I would contact the seller or 1-800-SAMSUNG and ask what are your next steps.

 

Best of luck,

Jayhon  

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