Original topic:

Galaxy Active 2 not holding charge

(Topic created on: 2/24/21 4:02 AM)
Robin_LS
Constellation
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Hello,

I have a Galaxy Active 2 watch that I bought new 8 months ago and now it is not holding a charge. After it is fully charged, it maybe lasts 3 hours. Has anyone heard if this can be fixed? These watches should certainly last more than 8 months! 

 

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3 Replies
Everett1
Astronaut
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try to reset
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PirateAt40
Asteroid
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I've been having the same problem. I've resetting it, reinstalling it, and everything else with no luck. I contacted Samsung over a month ago and still haven't gotten any response.
Coldheat06
Cosmic Ray
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If you have only had it forn8 months you are still under warranty. call Samsung customer support
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.