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useri7BEB5NDpZ
Asteroid

Galaxy Buds keep pausing music and disconnecting

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Galaxy buds. S10 ). Updated all software.

 

Turned off optimastion for battery.

 

Bud is in ear. Standing completely still even. Disconnects. Have to pull out of ear and put back in for it to reconnect. 

 

Using apple music but happens with YouTube and netflix as well. 

1 SOLUTION

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useri7BEB5NDpZ
Asteroid

Re: Galaxy Buds keep pausing music and disconnecting

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Evidently, I had the wrong size earbuds in and my ear itself was pushing them out causing the buds to think I was pulling them out. Thanks for your help. 

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds keep pausing music and disconnecting

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Have you checked to see if the apps are being put to sleep?

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useri7BEB5NDpZ
Asteroid

Re: Galaxy Buds keep pausing music and disconnecting

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No they're not being put to sleep. I specifically removed them from both the put to sleep and optimize battery usage categories. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds keep pausing music and disconnecting

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Have you already attempted a reset for the buds?

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useri7BEB5NDpZ
Asteroid

Re: Galaxy Buds keep pausing music and disconnecting

JUMP TO SOLUTION

Evidently, I had the wrong size earbuds in and my ear itself was pushing them out causing the buds to think I was pulling them out. Thanks for your help. 

View solution in original post

Reply
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