My Galaxy J3 screen is broken. It is not responding at all. How can I back up my information if my phone is protected with a pin. I tried to connect to my laptop but I cannot access the phone's storage.
I already removed the SD car but I have impotant information that I need to recover.
Thanks for your help.
Regretfully, the only option would be to visit a service location to see if they can retrieve the data from your phone. https://www.samsung.com/us/support/service/