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Asteroid

Galaxy J3 Orbit: how to find the SIM card number?

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I recently bought a Galaxy J3 Orbit from Tracfone.  When I talked to their customer service about transferring my phone number to the new phone, and they asked for the new phone's SIM card number, I realized I couldn't find it.  It wasn't in the "About Phone" section of the Settings, along with the IMEI number and serial number, and when I opened up the back of the phone, I couldn't figure out how to remove the SIM card and see its serial number physically.

 

I am not getting any errors about the SIM card being missing or invalid, which is what people seem to be posting about when I search here for "galaxy j3 sim card".

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Asteroid

Re: Galaxy J3 Orbit: how to find the SIM card number?

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Further poking around in the "About Phone" area turns up the ICCID number in the "IMEI Information" sub-sub-menu.

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Samsung Moderator
Samsung Moderator

Re: Galaxy J3 Orbit: how to find the SIM card number?

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I would recommend reaching out to your carrier for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Galaxy J3 Orbit: how to find the SIM card number?

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I was on the phone with TracFone customer service for a good while on Thursday and they kept telling me to look in the "About Phone" section of the setting and couldn't suggest any alternative solution.

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Asteroid

Re: Galaxy J3 Orbit: how to find the SIM card number?

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Further poking around in the "About Phone" area turns up the ICCID number in the "IMEI Information" sub-sub-menu.

View solution in original post

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Astronaut

Re: Galaxy J3 Orbit: how to find the SIM card number?

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Google play store download a app made by Tracfone called (Device Pulse "early acces" it will be self explanatory. It will show you all sim info.

Thank you

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Cosmic Ray

Re: Galaxy J3 Orbit: how to find the SIM card number?

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The ICCID is the sim card number.

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