Original topic:

Galaxy J3 Orbit (oreo)

(Topic created: 09-30-2019 04:51 PM)
user4qi2TS9RfD
Constellation
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Since yesterday my Tracfone  Galaxy J3 (orbit) updates 3 or for times a day. It says 3 system updates.

Would appriciate if some one could help me.

Thank you.

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SamsungRei
Samsung Moderator
Samsung Moderator
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I would clear the cache partition using these steps: 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.
Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches.



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

I would clear the cache partition using these steps: 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.
Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

user4qi2TS9RfD
Constellation
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Other Mobile Devices

Thank you very much for taking your time in helping me. It worked and so far today I did not have another updateSmiley Happy

Saved your instruction just in case it happens again.

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