cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Galaxy J4 Password was canceled automaticly

Hi 

i have a problem with my phone Samsung Galaxy J4 

i entered the password as usual 

then the phone turned into a black screen

i took the battery off

after few mins . i put again and restared and found out that there was no password

i went to put that password again i found this message : 

remember this pattern . if you forget it . you will need to reset your phone and all data will be erased

 

im affaid that im getting hacked by someone

please samsung contact me

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy J4 Password was canceled automaticly

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

Reply
Loading...