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Astronaut

Galaxy J5 camera focus

Goodmorning,

in the last month my j5 camera keep on "pulsing" trying to focus.

Videos now pulse at regular intervals and it's impossible to use it.

Is there something i can do?

Can i post you one video sample?

Thanks and regards

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Galaxy J5 camera focus

Hey there!

Thank you for reaching out for assistance. Can you please provide me with the model code for the device?

Have you already tried clearing the cache of your camera application and restarting your device?

You can do so using this pathway: Settings>apps>camera>storage>clear cache and restart your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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