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Astronaut

Galaxy J7 Crown how to keep screen on when using Speakerphone

I am using the Galaxy J7 Crown. When I am on speakerphone my screen turns off. The only solution described in the groups is to use the KinScreen App but this does not have a setting for speakerphone and I can't get this app to keep the speakerphone screen on. Can any one tell me another possible solution?  I need the screen to stay on as long as speakerphone is on. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy J7 Crown how to keep screen on when using Speakerphone

Hey there!

 

Thanks for reaching out for assistance. Try double checking your screen timeout. This article here should help. --> http://www.samsung.com/us/support/troubleshooting/TSG01001473/

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