cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Galaxy J7 Pro cable with exclamation mark on charging

Hi guys! i just encountered a problem, i dont know if others experienced it. but i think this is a rare problem for Galaxy J7 Pro, while i was charging, there is an exclamation mark with a cable at the bottom, i dont know what that means, and i cant charge right now, i tried other cables but it won't work, please someone help me, i really need my J7 Pro back. Thank You

2 REPLIES 2
Highlighted
Astronaut

Re: Galaxy J7 Pro cable with exclamation mark on charging

Same

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy J7 Pro cable with exclamation mark on charging

Hi there, Is your device up to date and do you still experience this when the device is in safe mode? 

Give this link a try to test your device in safe mode: 

https://www.samsung.com/us/support/answer/ANS00062983/

Reply
Loading...