cancel
Showing results for 
Search instead for 
Did you mean: 
userPMqUWwGtxS
Astronaut

Galaxy M20 update unable to install

As it says in the subject, the download will be completed yet the phone will say the file is invalid and ask to send an error report log, it happens all the time so I've not been able to update it even once, any help please?

2 REPLIES 2
iamwaynegilbert
Cosmic Ray

Check your connection to see if it's not timing out. Usin...

Check your connection to see if it's not timing out. Using wifi is the best bet if it's a large file.

Reply
Loading...
userJxpwIoW4l3
Astronaut

Re: Galaxy M20 update unable to install

It seems the update file gets currupted somehow during download or installation. Try using a WiFi connection to download it or do a factory reset after backing up your data, then try updating again.

 

Reply
Loading...